USCIS Will Keep Asking for Feedback on Its Services
The government agency that handles immigration wants to keep asking people what they think about its services, and nothing is changing.
Affects: All immigrants · Source: Federal Register · Action may be needed
What happened
USCIS, the government agency that helps people with immigration, announced that it wants to continue collecting feedback from the public.
This feedback is about how well the agency delivers its services to people. They want to know what people think about their experiences.
This is not a new program. USCIS has been doing this for a while. The agency is simply renewing its permission to keep doing it the same way.
No changes are being made to how this feedback is collected. It will work exactly as it has before.
By the numbers
- 32 days — time left to submit comments on this announcement
- 11 — number of related documents about this feedback process
The bigger picture
Before this announcement, USCIS already had a way to ask people for their thoughts and opinions on its services. This helped them understand what was working well and what needed improvement.
The government says it needs this feedback to make its services better for everyone. They want to know if people are happy with how they are being served and where they can improve.
What this means for you
All immigrants
USCIS will continue to ask for your thoughts on its services. If you use USCIS services, you might still be asked to share your experience. This helps the agency improve how it serves everyone.
Employers
Employers who interact with USCIS may still be asked for feedback on the agency's services. This process remains the same as before. Your input can help make the system smoother for businesses.
Green card applicants
If you are applying for a green card, the way USCIS asks for feedback about its services will not change. You might still have a chance to share your experience. This is not about your application itself, but about the service you receive.
F1 students
There is no direct change for F1 students. If you use USCIS services, the agency may still ask for your opinion on how well they are doing. This helps them improve their service for all users.
What you should do
- You can read the full announcement and submit your comments online if you wish. The comment period ends on October 19, 2026. Otherwise, there is nothing else you need to do right now.
Key dates
- 2026-09-17: Announcement published in the Federal Register
- 2026-10-19: Last day to submit comments on this announcement
Words explained
- Generic Clearance
- This means the government has general permission to collect feedback without needing a new approval for every single small survey.
- Qualitative Feedback
- This is when people share their opinions, thoughts, and experiences in words, not just by picking numbers or yes/no answers.
- Agency Service Delivery
- This means how well a government office, like USCIS, gives its services to people.
- Federal Register
- This is the official newspaper of the U.S. government where new rules and announcements are published.
- OMB Control Number
- This is a special number given by the government to keep track of forms and surveys that agencies use to collect information from the public.
Common questions
Will this change how I apply for my immigration benefits?
No, this announcement does not change how you apply for any immigration benefits. It is only about how USCIS collects feedback on its services. Your application process remains the same.
What kind of feedback does USCIS want?
USCIS wants to hear about your experiences with their services. They want to know what worked well and what could be better. This helps them improve for everyone.
Do I have to give feedback?
The announcement does not say that giving feedback is required. It is usually voluntary. You can choose if you want to share your thoughts.
How can I give feedback?
The announcement says there is a comment period open until October 19, 2026. You can submit comments online through the Federal Register website where the announcement was published.
This is a plain-English explanation, not legal advice. Confirm with the official source or a licensed immigration attorney.